- 1300 368 977
- Registered NDIS Provider
- Gold Coast
Experience the freedom of personalised support with our NDIS Personal Care services on the Gold Coast. We’re here to help you tackle those daily tasks that might be challenging. Need a hand with your morning routine? Need help with meal preparation? Just ask us. Your choices always come first, and we’re all about helping you live life your way.
NDIS personal care supports participants with essential daily tasks like showering, dressing, toileting, and hygiene—so they can live with dignity, safety, and independence. It’s not just about assistance; it’s about empowering individuals to stay in control of their own routines.
At SS Disability Care, we provide respectful, consistent, and professional personal care services across the Gold Coast. Every support plan is personalised—built around preferences, goals, and the level of assistance required.
Personal care is usually funded under Core Supports in the NDIS plan. We collaborate closely with participants, carers, and coordinators to make sure services align with funding, comfort levels, and long-term outcomes.
We support participants with daily hygiene tasks including toileting, incontinence care, hand washing, and maintaining cleanliness. Our team works with dignity and discretion to keep participants feeling fresh and comfortable throughout the day.
We provide hands-on help with safe entry, washing, and drying during showers or baths. Our support workers follow established routines and respect each participant’s privacy, ensuring safety and comfort at all times.
From getting dressed to brushing hair or shaving, we assist with personal presentation in a way that suits the participant’s style, comfort, and mobility level. Assistance is offered with care and respect.
Support with brushing teeth, flossing, using mouthwash, or following a dental hygiene plan. Our team helps participants maintain good oral health as part of their daily routine.
We assist with preparing simple meals and snacks, following dietary needs and participant preferences. Feeding assistance is provided respectfully, supporting good nutrition and enjoyment of food.
We provide reminders and supervised assistance with taking prescribed medication at the right times. Our team follows health plans and communicates with carers to ensure consistency and accuracy.
We help with all personal care tasks covered under your NDIS Core Supports. That includes:
Because we prioritise real consistency, respectful support, and simple communication. At SS Disability Care, personal care isn’t treated like a task list—it’s about helping participants live with dignity every day. You won’t get shuffled between random workers. We assign a small, consistent team so you know who’s coming into your home. We take your preferences seriously—whether it’s care routine, gender of support worker, or cultural considerations—and we don’t make you chase us for updates or answers.
Under the NDIS, personal care is typically funded through the Core Supports budget—specifically under the category “Assistance with Daily Living.” This funding covers support for tasks that a participant cannot do independently due to their disability.
You do not need to separately request personal care as a specific line item unless your plan has set funding allocations. Most participants with Core Supports funding can use it flexibly for personal care if the support is reasonable, necessary, and directly related to their disability.
We help participants and their support coordinators understand how to use this funding efficiently. We also assist with rostering, service bookings, and documentation to ensure your budget is being used correctly without overspending or underspending.
If your needs change—such as requiring more frequent support due to a health decline—we’ll provide the service evidence and documentation you need to request a plan reassessment.
The NDIS is built on the principle of choice and control. At SS Disability Care, we fully support your right to:
We match you with carers who suit your personality, preferences, and support needs. If the match isn’t right, we fix it.
If you’re self-managing or plan-managing your NDIS funding, you can book our services directly. If you’re NDIA-managed, we can claim payment directly from the NDIS. We’re happy to explain this process in more detail and help you navigate your funding.
If you’re an NDIS participant and your plan includes funding for Core Supports (Assistance with Daily Life) or Capacity Building Supports (Improved Daily Living Skills), you’re likely eligible. We can help you check your plan and confirm your eligibility.
Personal care is most effective when it fits into a participant’s normal routine. At SS Disability Care, we schedule supports based on your daily rhythm, not ours. That means:
You can book once daily, multiple times per day, or just on specific days of the week—whatever matches your needs and budget. We build a roster that works for you and aim for consistency in both timing and staff so that you’re not constantly adjusting to new people or schedules.
For participants needing higher levels of support, we also offer short-notice rostering and public holiday coverage, subject to availability. All scheduling is done in coordination with you, your family, or your support coordinator, and we remain flexible if things change.
We understand that care needs don’t always fit into a 9-to-5 schedule. We offer flexible timing, including evenings and weekends. Let us know what you need, and we’ll do our best to accommodate your schedule.
We have the flexibility to accommodate new clients. Contact us today to explore how we can assist you!
