Keeping a home clean and hygienic is essential for health, safety, and overall wellbeing. For many NDIS participants, certain cleaning tasks can become difficult due to mobility challenges, chronic health conditions, or disability-related limitations. That’s why the NDIS may fund household cleaning services when they are directly related to a person’s disability and support needs.
NDIS-funded cleaning is not about luxury or convenience—it’s about providing essential help where it’s genuinely needed. Knowing what cleaning tasks are considered reasonable and necessary under your plan can make it easier to request support, manage your funding, and receive consistent, reliable help at home.
Under the NDIS, cleaning services fall within the Core Supports category, specifically under “Assistance with Daily Living.”
However, not all cleaning tasks are automatically funded. To be covered, cleaning services must be:
- Directly related to the participant’s disability.
- Reasonable and necessary to ensure safety, hygiene, and functionality within the home.
- Not the responsibility of another system or unrelated to disability (e.g., cosmetic cleaning or aesthetic upgrades).
What cleaning services are commonly funded by the NDIS?
For participants who qualify, the following types of cleaning support are usually funded:
1. General household cleaning
You may be eligible for routine cleaning tasks that reduce health risks and keep your living space manageable.
What’s included?
- Cleaning floors with a vacuum or mop to prevent slips and maintain hygiene
- Dusting surfaces to reduce allergens
- Wiping benches and high-use areas to control germs
- Removing general rubbish to maintain safety and cleanliness
- Cleaning easy-to-reach windows that affect natural light or airflow
Household cleaning services are usually delivered weekly or fortnightly, depending on your support plan.
2. Kitchen Cleaning
The kitchen is considered a high-risk area for hygiene.
What’s included?
- Wiping and disinfecting kitchen benches and sinks
- Cleaning stovetops and tiled splashbacks to prevent grease build-up
- Wiping down the fridge and microwave to avoid food contamination
- Tidying external surfaces of appliances used regularly
Cleaning is usually focused on surfaces and hygiene — not deep appliance detailing unless linked to a health risk.
3. Bathroom and Toilet Cleaning
Bathrooms carry high hygiene risks. Cleaning here is often prioritised in NDIS plans.
What’s included?
- Scrubbing showers, baths, toilets, and tiles
- Cleaning around the basin and tapware
- Removing visible mould in wet areas
Bathroom and toilet cleaning services reduce risks of infection or injury, especially if you have mobility challenges or chronic illness.
4. Laundry Assistance
If lifting, bending, or carrying hampers isn’t safe for you, laundry support may be included.
What’s included?
- Washing, drying, and folding clothes.
- Changing and laundering bed linens.
5. Bedroom Cleaning
You may be able to receive help keeping your bedroom clean and organised, especially if your condition limits your movement.
What’s included?
- Vacuuming and dusting the bedroom.
- Changing bed linens.
- Cleaning around furniture.
6. Supported household maintenance
In some cases, basic upkeep tasks may be funded if they directly impact your health or safety.
What’s included?
- Wiping down frequently touched walls or doors
- Spot-cleaning spills or hazards
- Removing items that may pose trip risks
What cleaning services are not typically funded by the NDIS?
While the NDIS supports a broad range of household cleaning tasks, certain services are generally excluded. Here’s what is usually not funded, with reasons why:
- Deep Cleaning or Spring Cleaning: Typically not funded unless there is a documented, disability-related health risk that requires intensive cleaning beyond normal household upkeep.
- Carpet Shampooing: Not covered unless a health professional verifies that unclean carpets pose a direct health risk related to the participant’s disability.
- Pest Control: As pest control services are considered a property owner or tenant’s general responsibility, they are not covered under disability support.
- Yard Maintenance: Lawn mowing is considered outside the scope of assistance with daily living. Exceptions might apply if overgrowth directly threatens the participant’s health or mobility and no other responsible party exists.
- Structural Repairs: Home repairs—such as fixing walls, plumbing, or electrical systems—are not funded through the cleaning services budget. These may be addressed under other NDIS categories if they relate directly to home modifications for accessibility.
- Post-Renovation Cleaning: Cleaning required after building or renovation work is generally not related to the participant’s disability and is therefore not funded.
How does cleaning support work under different types of NDIS plans?
NDIS funding allows participants to access cleaning services when the tasks are linked to daily living needs caused by disability. The way support is arranged depends on how the plan is managed. Each funding type sets different rules around who can deliver the service, how bookings are made, and how invoices are paid. Some participants prefer more choice and control, while others need help managing budgets and service providers. Understanding how plan management affects cleaning support helps avoid delays, booking issues, or funding problems.
Plan-managed
- A registered plan manager pays for services on behalf of the participant
- Cleaning providers can be either registered or unregistered, offering greater choice
- Plan managers help with bookings, budget tracking, and financial records
- Invoices are sent directly to the plan manager for payment
- Participants can focus on choosing the right provider without handling admin
Self-managed
- Participants manage their own funds and select any cleaner with an ABN
- Cleaning providers do not need to be NDIS-registered
- Services must align with Core Supports and relate to disability needs
- Participants handle all quotes, payments, and receipts independently
- Offers full control over timing, cost, and provider choice
NDIA-managed
- Only NDIS-registered providers can be used for cleaning
- All services must be booked through the myplace portal
- Payments are handled directly by the NDIA after service delivery
- Fewer available cleaning providers may limit choice
- Suitable for participants who prefer stricter oversight and NDIA involvement
Before arranging cleaning services, check how your plan is managed, confirm eligibility, and make sure the service fits under Core Supports linked to disability needs. SS Disability Care works with all plan types—self-managed, plan-managed, and NDIA-managed—to deliver cleaning support without delays or confusion. Our team helps you understand your funding and connects you with the right services based on how your plan is set up.
Why Choose SS Disability Care for NDIS Cleaning Support?
As a Gold Coast-based registered NDIS provider, SS Disability Care provides reliable cleaning services tailored to NDIS participants.
We help you manage essential cleaning tasks when disability makes them difficult to do on your own. You get practical support from cleaners who respect your space and understand your needs. We listen to your preferences, work around your routine, and keep your home clean, safe, and comfortable.
We support you with:
- Cleaning benches, tables, and general surfaces
- Mopping floors and vacuuming carpets
- Cleaning toilets, showers, and bathrooms
- Washing, drying, and folding your clothes
- Taking out rubbish and managing bins
- Setting a regular cleaning schedule that suits you
- Providing cleaning support through any funding type
- Cleaning services that match your NDIS goals
Final Thoughts
Cleaning support isn’t just about keeping a home tidy—it plays a direct role in safety, health, and everyday comfort. For many participants, receiving help with cleaning tasks can make a real difference in maintaining independence and quality of life.
NDIS funding gives eligible participants access to practical, disability-related cleaning support under Core Supports. When services are delivered by a registered provider who understands the NDIS, everything runs smoothly—from booking to service delivery and payment processing.
SS Disability Care provides professional cleaning services across the Gold Coast. Our team handles the details, delivers reliable support, and works with your plan manager, support coordinator, or directly with you to keep your home clean and safe.
If you or a loved one are seeking NDIS-funded cleaning services on the Gold Coast, contact SS Disability Care today.
